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AUTHOR: Kalykakis Manolis
TITLE: Management of E-Service Quality and Performance


RESEARCH AREAS:
  • Information systems
ADVISORY COMMITTEE:
  • Supervisor: Halatsis Costas
  • Advisor: Panagiotis Georgiadis
  • Advisor: Drakoulis Martakos
DESCRIPTION:
Development of a conceptual and methodological framework for the evaluation and management of quality and performance characteristics of electronic services.
Research > PhD Theses